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上司们到底要什么?What Bosses Want?

By 作者:韩福瑞; 译者:文山 到底上司们要些什么?也许你以为你知道老板们的需要。假如他们直接了当地告诉你的话,那么你一定会是个更好的员工,甚至成为一个非常优秀的雇员。但是,上司们他们到底想要些什么呢?盖瑞是位大型企业的主管,任职于加州帕莎迪那郡的凯赛医疗中心...... >Full Story

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人生 職場 信心 世界 事务 健康 工作场所 职业 事业 女性 领导才能 成功 工作 意义 平安 自尊

抱怨的风度 Art of Complaints

By 译者:朱崇鹣 宣泄不满意时的风度 让我们先决定一下哪些争吵是值得的。 我们知道有些人生的教训,是需要再三学习的,譬如怎么样抱怨抗议,怎么表示不满;有些人是有脾气就发,他们会使用甩电话,大吼大叫,写些让人看了火冒三丈的小字条,传伤人的电子邮件,留恶狠狠的电话留言,或者是和人冷战以达到目的。 在加州圣荷西一位经营网路发展公司的肯,柏拉力Ken Braly就说过□「我学到最重要的一件事就是当我火大不满,气呼呼想去告诉人家应该怎么做较好时,我会先想想这样做的后果,然后再... >Read More



有效领导力 Effective Leadership

By 作者:凯瑟琳□凯勒, 译者:佚名 你大有影响力 如果妇女们知道她们的影响力有多大,想必她们会为之自豪的。如果男人们认识到女人们的影响力后,他们也会为之震惊的。据说我们每个人一生至少要影响250个人,所以我们都负有领导的责任。每个妇女都可以成为一个领袖去影响别人,然而研究调查却显示出大部分妇女都大大地低估了自身这种能力。在家里我们可以安排孩子们作家务,或更为重要的,把正确的价值观和道德观教育他们。在工作岗位上,我们可以动员人们销售出更多的产品。我们更以自己的言行去影... >Read More



爱惜自己的身体 Love Your Body

我居然还能重拾旧业! 我又能在纽约做个全职模特儿了,不过这一次是属于「大码尺寸」。过去我曾做过六年「标准尺寸」的模特儿,后来为了「过食症」的问题而改行。当我还是「正常尺寸」的模特儿时,因著职业的关系,我必须随时保持苗条的身段,然而我个人一直无法摆脱「过食症」的困扰,我经常怀著罪恶感。后来我终于克服了这个问题,在过去的八年中,我再没有犯过那个毛病了。 「大号尺寸」的模特儿,我合格吗? 辞去了模特儿这一行,我改行去从事发型设计及美容化妆。在一次摄影工作中,有一位设计师鼓励我... >Read More



有效的会议领导 Leading an Effective Meeting

By 译者:佚名 会议结束了,马特又在纳闷哪里出了问题。一个半小时过去了,没有达成任何结果,参加会议的六个人都觉得自己的时间给浪费掉了。开会的费用是很大的,每个与会人员的工资和福利都要加在一起。这样算下来,会议每个小时的费用会高达几百美元,或者更多。能否有效的利用开会时间可以区别是明智的举措还是白白的浪费。 下面的六个步骤可以帮助你计画准备好会议,可以确保你的意见会得到大家的同意,你的职位不断向前发展。 1.会议要有计划和清晰的目标。大部分的会议是为了传递资讯或者解决问... >Read More



十种帮你赢得顾客的品质 Customer Service

By 译者:莫俐 1. 努力工作,坚持不懈。 没有作到这一点,其他都无从谈及。 2. 乐观。 无论遇到什麽问题,都能看到其积极的另一面。 3. 热情。 热情可以激发出具有创造性,革新性的举动。而且它富有感染力一顾客也会受到鼓舞,像你一样的热情洋溢。 4. 独特性。...... >Read More


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